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Across Canada

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Makita Repair Solutions

Factory Repair Locations

Makita-owned and operated

6 Factory Repair Locations Provide Expert Service From Factory-Trained Technicians Across Canada.

Makita-Trained Technicians, Genuine Makita Parts and Reliable Service
Most Repairs Done Within 3 Business Days of Arriving
Maximum Repair Program - Available Here Only
No Size or Weight Limit

View All Locations

Authorized Repair Locations

Independently-owned and operated

More Than 80 Independently Owned Repair Locations Qualified to Service Makita Tools Across Canada.

Warranty and Non-Warranty Work, Genuine Makita Parts
80+ Locations, Every Province
Hours, Rates and Turnaround Set by Each Shop

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Repair by Mail

Direct Repair

Submit Your Repair Online, Ship Your Tool and Track Its Return to Your Door.

Free Purolator Shipping to Our Factory Service Centre*
3,000+ Drop-Off Points Across The Country
Most Repairs Done Within 3 Business Days of Arriving

Free shipping with * Purolator

Start Repair by Mail

Find the Right Repair Option

Tell us about your tool and location to find the repair option that best meets your needs.

Compare Repair Options

All three options offer warranty and non-warranty repairs using genuine Makita parts.
Compare the key differences below.

Feature	Factory Repair Locations	Authorized Repair Locations	Direct Repair \| Repair by Mail
How you send it	Drive to the location	Drive to the location	Free Purolator label, 3,000+ drop-offs*
Turnaround	Approximately 3 business days after drop-off	Set by individual shop	Approximately 3 business days after arrives
Shipping cost to us	N/A — Drop off at the location	N/A — Drop off at the location	Free*
Maximum Repair Program	Yes	Not available	Yes
Genuine Makita Parts	Yes	Yes	Yes
How many places	6 Locations	80+ locations in every province	Shipped to a Factory Repair Location
Size limit	None	Varies by location	50 lb · 108 in. · 165 in. L+girth
Warranty repairs	Free	Free	Free

Maximum Repair Program

Repair Costs Capped at
40% of the Tool’s List Price

Makita Factory Repair Locations cap what a repair can cost you at 40% of that model’s current list price.
For example, if a tool’s current list price is $500, eligible repair charges will not exceed $200.

Helpful Service Resources

Before submitting a repair, explore these resources to find warranty information, manuals, parts details and helpful maintenance guidance

Warranty Coverage What’s covered, for how long, and when it voids. Maximum Repair Program Learn how repair cost limits and estimates work. Parts Diagrams & Manuals Exploded view and part codes for every current tool. Parts Price List View pricing for available Makita replacement parts. Battery Care Guide Get more cycles out of your battery system — store it correctly. Register Your Tool Register your tool and keep your product information organized. Discontinued Tools Check whether parts are still available for an older model. Safety Recalls Check for important safety notices affecting Makita products.

Frequently Asked Questions

How long will my repair take?

Most repairs at Factory Repair Locations are completed within approximately three business days after the tool is received. Additional time may be required during periods of high repair volume or if the required parts are out of stock. Shipping time is additional for Repair by Mail.

Is the shipping label really free?

Yes. We generate a prepaid Purolator label for you. Return shipping is also free once the repair is complete. Shipping charges may apply to repairs that are not covered under warranty. Applicable costs will be communicated before the tool is returned.

Can I track my repair?

Yes. You will receive a confirmation when your tool is received, when repair starts, when it is complete, and a Purolator tracking number when it ships back.

What if my tool is out of warranty?

We still repair it. You’ll receive a written estimate before any work is done. If the cost would exceed 40% of the replacement tool’s MSRP, the Maximum Repair Program kicks in and caps your charge there.

Do I need proof of purchase for warranty?

Helpful but not always required. The serial number and date code on the tool’s nameplate often tells us enough. Proof of purchase may be required to confirm warranty coverage.

Can I ship multiple tools in one box?

Yes, Repair by Mail supports shipments containing more than one tool, provided the complete package meets the applicable size and weight limits. Contact us for high-volume commercial repair requests.