Latest update: May 2024

Makita Canada Inc. (“we,” “us,” or “our”) has a strong commitment to providing excellent service to all of our customers and visitors of this website, including respecting your concerns about privacy. We want you to understand what information we collect, and how we use and share it. That is why we encourage you to read this Privacy Policy before using our Website.

We primarily collect personal information through our Website to manage our business relationship and process employment applications. Your personal information may be shared, including outside of your region, to authorized third parties in order to accomplish these purposes. You may have the right to access the personal information that we hold about you, request its correction, and revoke your consent to its use.

For more details on how we collect, use, and share personal information, we invite you to review our responses to frequently asked question, below.

1. What is this Privacy Policy and what does it cover?

This Privacy Policy applies to our website at (the “Website”), and any interactions with us by any means. In addition, this Privacy Policy applies to our collection, use, and/or disclosure of the personal information of employment candidates.

For clarity, this Privacy Policy does not apply to the collection, use, or disclosure of the personal information of our employees or former employees.

If you click through to links to third parties’ websites, applications from our Website, this Privacy Policy does not apply to such external services. It is always a good idea to read their privacy policies to understand what they do with your information.

2. What information do we collect and why?

We collect your information for different purposes, particularly to manage our business relationship with you. You hereby agree that the information you provide to us is correct; otherwise, it is possible that we will be unable to provide you with our products or services. Please see the table below for more details.



Purposes and Means of Collection

Contact Information

First name, last name, postal address, email address, phone number

We collect this information when you provide it to us.

This information allows us to respond to your requests, provide you with our products and services, and provide you with information about Makita Canada and our operations, including, but not limited to, newsletters, marketing information, and upcoming events.

Personal Account Information

First name, last name, company’s name, primary trade

It will allow us to inform you about special offers and promotions that may be of interest to you and your customers

We collect this information when you register on for a member account through the registration form on our Website.

We use this personal information to manage your member account and provide you with the requested products and/or services through your account.

Technical Information

IP address, date, time and duration of your visits on our Website, the pages viewed and links clicked on our Website, your language preferences, browsing history, web pages that redirected you to our Website

We collect this data using cookies and pixels on our Website, including those provided by trusted third parties who collect it on our behalf.

This information allows us to compile aggregate data about traffic and interactions on our Website in order to improve our products, services, website content, and advertising.

In addition, we collect personal information from employment candidates during the hiring process. Below is a summary of the personal information we collect and the purposes for which we may use it.



Purpose of Collection

Candidate information

Full name, e-mail address, telephone number, professional experience, skills, career objectives, CV, references, and criminal record

Processing your employment application, including assessing your qualifications, checking your references and communicating with you about your candidacy

Determining appropriate compensation

Complying with applicable legal requirements

Please note that we may also collect and use your information for any other purpose permitted or required by law.

3. How do we share your information?

We share your information with third parties where necessary to fulfil the purposes identified above, including as set forth in the table below:



Service Providers

We may share your information with our authorized third party services providers providing us services such as website hosting, data storage, customer relationship management, and background check providers.

Professional Advisors

We may share your information with our legal, financial, accounting or other consultants to the extent necessary to operate our business and comply with applicable laws.

Law Enforcement and Other Authorities

We may receive requests by authorities to access your information. We will validate that the request is licit before responding. When possible, we will advise you. We will only share what is strictly required.

Commercial Transactions

We may share your information with an acquirer, successor or assignee as part of any merger, acquisition, debt financing, sale of assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.

4. How do we transfer your information?

Your information may be held at our offices, and those of authorized third parties as described above. Some of these third parties may be based or share your information outside of your region. By submitting information to us, you consent to the communication of your information to, and the storage of that information, outside of your region. While such information is outside of your region, it is subject to the laws of the jurisdiction in which it is held, and may be subject to disclosure to the governments, courts or law enforcement or regulatory agencies of such other jurisdictions pursuant to local laws. However, our practices regarding your information will continue to be governed by this Privacy Policy.

If you would like more information about how we transfer your information, please contact us as set forth in the section below “How to contact us?”

5. How do we secure and keep your information?

We implement reasonable physical, administrative and technical safeguards designed to preserve the confidentiality, integrity and security of information under our control. However, information transmitted on the Internet and/or stored on systems attached to the Internet is not 100% secure, and no security can provide absolute protection. As a result, we do not ensure, warrant or guarantee the security or integrity of such information.

We retain your information only for as long as is necessary for us to fulfil the relevant purposes specified in this Policy and to comply with our legal obligations.

We take steps to ensure that only those who need access to your information to perform their duties have access to it.

6. What are your rights regarding your information?

Under certain circumstances and subject to applicable laws, supported by a written request and proof of identification, you may consult the personal information that we have collected, used or shared, and/or ask that it be corrected, and/or withdraw your consent to our disclosure or use of personal information collected.

As required or permitted by law, you may be entitled to additional rights, including: (i) the right to control the dissemination of your personal information; (ii) the right to receive computerized personal information collected from you in a structured, commonly used and technological format and to have this information transferred directly to another organization; (iii) the right to be informed of and submit observations regarding automated decision-making; and (iv) the right to request information about data processing.

Finally, you also have a right to lodge a complaint with a competent data protection authority, in particular in the country/territory where you normally reside, where we are based or where an alleged infringement of data protection law has taken place.

To exercise any of these rights, please contact us as set forth in the section below “How to contact us?”

7. How can you unsubscribe from electronic marketing communications?

Subject to applicable laws, Makita Canada may send you electronic marketing communications including about our operations, newsletters, and upcoming events.

If at any time you wish to stop receiving marketing communications from us, we include an unsubscribe mechanism in all of our marketing emails or you can contact us as set forth in the section below “How to contact us?”

Please keep in mind that, if you choose not to receive marketing communications, you will continue to receive transactional or account communications related to products and services that you have requested from us.

8. How will you know if this Privacy Policy changes?

From time to time, we may update this Privacy Policy. Subject to applicable laws, we will notify you of these changes. Updates will be effective when we post the revised Privacy Policy. This Privacy Policy was last updated as of the effective date listed at the top.

9. How can you contact us?

If you have any questions, requests or complaints regarding your information or this Privacy Policy, please contact our Privacy Officer at:

Makita Canada Inc.
1950 Forbes Street
Whitby, Ontario
L1N 7B7
Attention: Privacy Officer

Phone: (905) 571-2200
Fax: (905) 571-7434 (fax)