Your convenient solution for quick tool repairs. Makita Factory Service Centres are committed to providing maintenance and repair using genuine parts and quality service.Login To Start Repair
Please contact nearest factory Service Centres across Canada. Our trained technicians coast to coast are ready to help you
Finding Your Product Model Number
You will need to know your product's model number. Click here for examples of where this can be found.
Click here to search our comprehensive Direct Repair FAQs
Most repairs are completed within
business days of receipt
Solution for Quick & Convenient Repairs
Best for individual or smaller tool quantities
Purolator shipping to a Makita Factory Service Centre*
Drop off your Makita Tool to one of
authorized Purolator Shipping Centres
Makita Factory Service Centre Technicians will repair your tool with genuine Makita parts
Your tool is returned directly to you – no need to pick it up*
Check the repair status anytime and receive status notifications
If the repair is covered under warranty, there is no cost to the user.
For repairs not covered under warranty, the customer may request an estimate prior to repair. If authorized by the customer, the repairs will proceed and upon completion the customer will be informed of the actual costs. Prior to releasing the tool for return-shipping, Makita will collect full payment for cost of repair and shipping fees.
*Item and/or package shipped in for service cannot exceed 50 lbs. and must not measure greater than 108" in length or 165" in length plus girth (L+2W+2H), otherwise it will need to be brought directly to a Makita Factory Service Centre. To locate the closest Factory Service Centre to you, please visit Here. Direct Repair is available to legal residents within the Canadian provinces (excluding some areas).