Technician - Montreal

Posted on : 2022-09-01
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What will you do?   

You are key to our after-sales service; responsible for assisting customers with repairs equipment, including electric (both AC & DC), pneumatic and gasoline-powered tools, supporting the sale of accessories and parts and answering general product questions.

What will you work on?

  • Provide excellent customer service to our clients/dealers and the public.
  • Visually inspect and test products/equipment.
  • Troubleshoot and identify malfunctioning or inoperative equipment.
  • Dismantle and repair products/equipment.
  • Assemble and test tools to ensure proper performance levels.
  • Notify customers of repair estimate and completed repairs.
  • Ensure appropriate service levels are maintained in the Factory Service Centre.
  • Maintaining inventory of parts and accessories.
  • Ensure the FSC clean and organized consistent with Makita brand image.
  • Performs other related duties as required.

To be successful you will have:

  • High school diploma or equivalent
  • One (1) year of related experience repairing tools/equipment.
  • Knowledge and experience using and repairing electric (both AC & DC), pneumatic and gasoline-powered tools.
  • Experience with desktop software applications

What you bring to the team:

  • Comprehension: Ability to read, interpret and explain documents.
  • Strong planning and organizational skills to be able to prioritize your work.
  • Ability to work in a team environment and independently with minimum supervision.
  • Knowledge of inventory control, shipping and receiving an asset.
  • Ability to work in a noisy environment, with the ability to stand and/or sit for long periods of time, also includes a lot of reaching, lifting, pushing/pulling, bending, and twisting.
  • Basic knowledge of English to serve customers in either language.

How Makita supports our team members:

  • Competitive salary and incentive program.
  • Company paid benefits (medical/dental/vision/employee assistance plan).
  • RSP Plan.
  • Work life balance with paid/unpaid leave, including paid vacation, family related leave & personal days.
  • Opportunities for career growth and an Education Reimbursement Program.

Interested in joining our team? 

Please submit your cover letter and resume to careers@makita.ca, with the subject line Technician.

We thank all those who apply for employment opportunities with Makita, however only those selected for an interview will be contacted.

Makita Canada Inc. is an equal opportunity employer, and we value diversity in our workplace. We are committed to providing inclusive, barrier-free recruitment and selection processes in accordance with the Human Rights Code and Accessibility Legislation. Accommodations will be provided to individuals, upon request. If selected to participate in the recruitment process and you require accommodations, please advise Human Resources (careers@makita.ca).