The Senior Warehouse and Facilities Supervisor provides leadership and guidance to Warehouse Supervisors and Material Handlers, supporting their growth and development. This role contributes to the development and execution of action plans that align with business goals and strategic objectives. The Senior Warehouse and Facilities Supervisor oversee all warehouse operations, ensuring processes are efficient and accurate while driving productivity and continuous improvement.

How Makita supports our team members:

• Company paid benefits (medical/dental/vision/employee assistance plan).
• RSP Plan.
• Work life balance with paid/unpaid leave, including paid vacation, family related leave & personal days.
• Opportunities for career growth and an Education Reimbursement Program.

What will you work on?

• Position requires strong hands-on experience and execution.
• Hire, lead, and develop warehouse staff.
• Track productivity daily to meet and exceed the budget targets.
• Develop and monitor KPIs for warehouse operations.
• Oversee inbound container schedule, plan their receiving, and allocate workforce accordingly.
• Schedule weekly manpower requirements based on projected volumes.
• Arrange the warehouse to optimize space and improve efficiencies.
• Organize cycle counts to ensure physical inventory matches the system inventory data and adjust, if needed.
• Organize the warehouse for inventory and lead the inventory process.
• Maintain records, report relevant information, and prepare necessary documentation.
• Maintain safe and healthy work environment by ensuring regulatory and company standard and practices are adhered to.
• Handle major incidents that cannot be resolved by Warehouse Supervisor.
• Communicate and collaborate with the other departments, such as Customer Service, IT, Inventory, Logistics and Purchasing, to meet company objectives.
• Oversee all building maintenance and trades contractors.
• Conduct employee performance reviews with the Warehouse Supervisor.
• Assess staff activities and provide regular performance-related feedback.
• Perform other job-related duties/projects as assigned.

To be successful you will have:

• Diploma in Logistics, Supply Chain Management, Business Administration, or relevant field.
• A minimum of five (5) years of Supervisory experience, preferably in a warehouse.
• Fluent in English, excellent communication (oral and written) and professional demeanor.
• Superior computer: MS-Office, AS400.
• Forklift certification. 

What you bring to the team:

• Accountability: able to ensure the job is completed within assigned timelines; holding yourself and others accountable for the expectations.
• Organization: create and keep deadlines, prioritize tasks for you and your team, delegation, multi-tasking, and planning.
• Attention to Detail: attentive to detail with proven ability to meet tight deadlines.
• Leadership: works well with a wide range of individuals to provide support, coaching, encouragement, and direction.
• Analytical: identify a problem or issue, gather information, develop a solution.  Driven to learn, research and improve processes.
• Manual Dexterity: ability to use a variety of tools and equipment from computers to hand tools.
• Interpersonal: relate well with people, effective/active listener, collaborate and work well with others.
• Able to operate office equipment such as computers, telephones, and facsimile machines 

Physical Demands/Environment:

• Routine use of standard office equipment such as computer, phones, photocopiers, filing cabinets and fax machines.
• Required to regularly sit & walk around the warehouse.
• Regularly repeat the same movement for data entry.
• Understand speech of another person.
• A high level of social contact with staff and customers.
• Can be placed in conflict situations when customers are unhappy with product/service. Customers may be rude or unpleasant at times.
• Requires an abundance of memory work, can be mentally exhausting.
• Ability to lift items up to 50 pounds 

Salary

• $60,000.00 - $75,000.00 per year

Interested in joining our team? 

Please submit your cover letter and resume to [email protected], with the subject line Senior Warehouse and Facilities Supervisor.

We thank all those who apply for employment opportunities, however only those selected for an interview will be contacted. If contacted to participate in the process, please advise if you require an accommodation.

We are an equal opportunity employer, and we value diversity in our workplace. We are committed to providing inclusive, barrier-free recruitment and selection processes in accordance with Human Rights and Accessibility Legislation.

Makita is committed to a human-centric hiring process. Please note that no AI tools are used to screen or assess applications for this position — every application is personally reviewed by a member of our team.